cloudcrm

Terms of Service

Effective Date: 07-08-2025
Last Updated: 07-08-2025

These Terms and Conditions (“Terms”) govern the use of CloudCRM (“we,” “our,” “us”) software, website, and related services (“Services”). By creating an account, subscribing, or using our Services, you agree to be bound by these Terms.

1. Company Information

CloudCRM
Keizersgracht 520 H, 1017EK Amsterdam
[email protected]

2. Eligibility

You must be at least 18 years old and have the legal authority to enter into this agreement. By using our Services, you confirm that you meet these requirements.

3. Services Provided

CloudCRM offers a subscription-based customer relationship management (CRM) platform, including but not limited to:

  • Sales KPI tracking and reporting
  • Team collaboration features
  • Integrations with third-party tools

We reserve the right to update, modify, or discontinue parts of the Services at any time.

4. Account Registration

  • You must provide accurate and complete information when creating an account.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • You are liable for all activities under your account.

5. Subscription & Payment

  • All fees are listed in USD (or as otherwise indicated) and billed monthly or annually in advance.
  • Payments are processed securely via third-party payment providers.
  • Subscriptions automatically renew unless canceled before the renewal date.
  • No refunds are provided for partial subscription periods.

6. Free Trial

  • We may offer a free trial period.
  • At the end of the trial, you will be charged the applicable subscription fee unless you cancel before the trial ends.

7. Acceptable Use

  • You agree not to use the Services for any unlawful purpose.
  • Attempt to gain unauthorized access to our systems.
  • Upload or transmit malicious code.
  • Share your account with unauthorized users.

We may suspend or terminate accounts that violate these Terms.

8. Intellectual Property

All software, content, and materials provided by CloudCRM are owned by us or our licensors. You are granted a limited, non-exclusive, non-transferable license to use the Services during your subscription.

9. Third-Party Services

Our Services may integrate with third-party tools. We are not responsible for the availability, accuracy, or security of these third-party services.

10. Limitation of Liability

  • To the maximum extent permitted by law: CloudCRM shall not be liable for indirect, incidental, or consequential damages.
  • Our total liability will not exceed the amount you paid to us in the last 12 months.

11. Termination

  • You may terminate your subscription at any time.
  • We may suspend or terminate your account if you breach these Terms or fail to pay subscription fees.

12. Data Protection

We process personal data according to our Privacy Policy. By using our Services, you consent to such processing.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of The Netherlands. Any disputes shall be resolved by the competent courts of The Netherlands.

14. Amendments

We reserve the right to update these Terms at any time. If changes are significant, we will notify you by email or through the platform.

15. Contact

For questions about these Terms, contact us at:
[email protected]